Returns & Exchanges
We want you to love your BEC + BRIDGE purchase, which is why we offer a 14-day return window for all full-priced items that are in original condition with tags attached. Please note that sale items are eligible for store credit only, and final sale items cannot be returned.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print and Pack
Download your prepaid shipping label and securely package your items in their original packaging, ensuring all garment tags and hygiene seals remain intact.
- 3.Drop Off Your Parcel
Affix the return label to the outside of your package and drop it off at your nearest authorized postal location or scheduled pickup point.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method or issue your store credit within 5-7 business days.